SHIPPING POLICY

All orders are prepared and shipped within 48 hours (excluding weekends and public holidays).

You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Delivery times are estimated from the date of shipment and may vary depending on customs procedures and local carriers.

EUROPEAN UNION

• Standard Delivery – €15
  Delivered within 2 to 4 business days.
  

• Express Delivery – €25
  Delivered within 1 to 2 business days

(Available in: Germany, Austria, Belgium, Spain, Italy, Portugal, Netherlands, Ireland, Denmark, Sweden, Finland, Greece, Luxembourg)

EUROPE NON-UE (UK, SWITZERLAND & NORWAY)

• Standard Delivery – €20
  Delivered within 2 to 5 business days.

INTERNATIONAL

• Standard Delivery – €40
  Delivered within 4 to 6 business days.
  

(Available in: United States, Canada, United Arab Emirates, Japan, Australia, New Zealand, Israel, South Korea, Hong Kong, Singapore)

TAXES & DUTIES 

All orders are shipped from France. For deliveries within the European Union, prices include all applicable taxes — no additional duties will be charged upon delivery.For orders shipped outside the European Union (including the United Kingdom, Switzerland, Norway, and international destinations), customs duties, import taxes, or local fees may apply depending on your country’s regulations.
These costs are the customer’s responsibility and must be paid directly to the carrier upon delivery. Please note that Suzana cannot control or predict these additional charges. We recommend contacting your local customs office for more information before placing your order.